These guys did a great job! Made all of the repairs to the house in one day and then got all of the painting done in the next two days. My house looks like it was given a breath of fresh air! The guys were very professional showing up when they said they would and getting the work done in the timeline they had given us. They did a great job at communicating everything every step of the way through the process. Highly recommend!
About 3 years ago, Frank and his crew installed gutters and replacement windows in my 50-year old home, and did a full exterior paint job. Their work at that time was professional, timely, and respectful of the inside of my home to the extent that they had to work inside as well. There were a couple of changes to the scope of the work and a couple of miscommunications or misinterpretations by his crew, and Frank's professional, courteous, and understanding handling of those situations was what really sets him apart from many of his peers. To me, the real measure of quality is not just how well the work is done, which obviously has to be great and which Frank's guys did a great job with, but also how they handle the problems or surprises that inevitably arise. Frank earned 5 stars for that second aspect for sure. He was an absolute delight to work with and so personable throughout. Flash forward 3 years, and a part in one of my windows broke on a Sunday night. I emailed the office first, but knowing that I was stuck with a window on the front of my house that wouldn't securely close, I called Frank mid-morning on Monday. Within an hour he was at my house to assess the problem. He fully advised me on how to make a warranty claim, avoid the problem in the future, and temporarily fix it myself if it happens again. Then of course he secured the window until the new part arrives, and offered assistance if I don't have a response from the manufacturer in a timely manner. That's another measure of why I'm so glad I chose Premium Siding and Painting in the first place.
Excellent customer service is hard to come by these days, and Premium Siding and Painting did not disappoint! They respond to your every need. I love that they come to inspect the finished project (replaced window trim with hardiplank) with you, and they want to be sure you are happy with the job before they leave. They came an extra day to fix a few things I wanted done a little different. AMAZING CUSTOMER SERVICE!
Premium Siding replaced the Hardie Board siding on two sides of our home and painted as well. We're very pleased with their work. They worked quickly and neatly, matching the paint perfectly.
PSP performed flawlessly and we enjoyed working with them! Joe and Jen were professional and communicated well with us, patiently and thoroughly answering any and all of our questions. The total even came in exactly as estimated.
We're giving them 5 stars and we know you will, too.
I used PSP to replace the aging hardboard siding on my house with Hardie Plank. I also had them replace all the 2nd story soffit and the fascia on all the house with Hardie and paint all the new work.
PSP did a great job. I am very happy with both the carpentry work and the paint. The workers were diligent about cleaning up at the end of each day.
Jennifer did a good job keeping me updated in regards to their schedule, which had to change a few times due to poor weather.
I plan to look at using PSP again in the future for additional exterior paint work and eventually siding on another property.
I got several bids for Austin contractors to complete a full exterior remodel on my duplex property including windows, siding, exterior doors, and gutters. I chose PSP because they had a competitive, detailed bid, and was also a locally owned and operated company. Due to supply chain shortages, windows were backordered for several weeks. Whenever the supplier kept pushing back the delivery date, Jen at PSP communicated with me on a daily basis. The work began right at the end of December, and despite the crew taking their holiday breaks (as they should) they were able to finish in a timely manner. Every morning, the siding crew lead, Adrian, discussed with me any unique obstacles they faced, how he could solve them, and how the final end result would look. Miguel and his painting crew were diligent with their cauking and fast with the painting. I will definitely be using them again on my next investment.
I recently hired Premium Siding and Painting to replace the siding on my home with James Hardie siding. I am happy with the results and the overall experience working with them. Jennifer did a great job communicating timelines to me and was responsive whenever I had questions. The carpentry and painting crews were both professional and efficient.
After going through the March 2022 tornado here in the Metro Austin area the search for reputable contractors was on. Believe me, this in itself is a challenge in todays contractor market! We had roof, siding, windows, sheetrock, fencing... this list goes on and on. I personally interviewed three siding companies that were Certified Hardie Installers. I had also personally seen the horrid replacement installations going on in my neighborhood. I selected Premium Siding for the professionalism shown during my interviews and their verifiable reputation. The oversight and supervision of the work being performed was important to me all the way down to the wrap up and final walk of the job to the very end. Thank you Frank for an awesome job very well done!
We hired PSP to re-do our siding and paint our house. It was a big job that took over a week. I'm very happy with our decision to go with them. They did a fantastic job and completed everything with a lot of skill. We're very happy with how it turned out. The crew was great, very professional and friendly. Communication was the best part. We had a point person to contact throughout as issues and questions came up (Jenn and Jose). This made the experience very smooth. Would recommend!
Premium Siding and Painting was excellent to work with and I highly recommend them. We had siding replaced on our house and detached garage. Frank was very transparent and responsive throughout the entire process from quote to finished work. His quote was reasonable and competitive, he's a family owned business, and cares about his guys and his customers, and it shows. Frank's team were professionals, they were dependable, pleasant, and did very quality work, in fact they worked so hard my daughter wanted to bake them cookies she was so impressed! My husband and I feel very thankful that we found such a high quality, honest, dependable, family owned and operated, local company at a fair value. Our house and garage look so beautiful, we couldn't be more thrilled! We will definitely hire Premium Siding and Painting on any and all future work.